Contact us on (061) 454000 or admin@scanlonspharmacy.com

Our FAQ's

Customer Service.

Call: (061) 454000
Email: info@scanlonspharmacy.com
Twitter: @ScanlonsPharmacy

Returning an item?

Please include a note specifying whether you intend to return or exchange.

Mail the item to:
Unit 5 Northtown SC
Ennis rd
Limerick
(opposite Gaelic grounds)

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F.A.Q.

Can I get next day delivery?

At Scanlons Pharmacy we offer next day delivery on orders placed before 1.00 pm.

Can I make changes to a submitted order?

We will do our very best to assist you to cancel your order at any stage up to the point of dispatch without charge. Simply contact us on 061 314 314 Monday to Saturday 9am to 6pm. Please have your order reference number to hand when you call or quote this number in your email.
We are sorry but once an order has been dispatched it is not possible to cancel or change it. We will do our best to assist you though our returns process.

Do you deliver to my area?

We currently offer delivery to all counties in Ireland and Northern Ireland.

How much is the delivery fee?

We offer free delivery on all orders €40 or over in value. There is a charge of €4.99 on any order under €40.

Do I need to be present at the time of delivery?

Either you or someone over the age of 18 must be present to accept delivery of your online order. If you are not at home when our courier arrives, our courier will leave a card with the details of how to contact their depot. You can then arrange an alternative delivery time or collect your order from their depot if this is more convenient for you.

How do I pay for my order?

We accept payment via Visa, MasterCard and debit cards that have a Visa or MasterCard logo.

What happens if an item is out of stock?

We will always endeavor to have the items you require in stock. In the event of any items being out of stock; a member of the Scanlons Pharmacy Online Team will contact you with the details allowing you the opportunity to advise us how best to proceed.

Do you deliver to businesses?

Yes, simply provide your address and contact details.

Product Returns

Can I return a product I purchased online?

At Scanlons Pharmacy we are proud to offer all our customers a no quibble refund policy and wish to resolve any issues you may have promptly for you. We are happy to offer a refund of an order within 30 days of purchase. To find all details in relation to how to return a product see Delivery and Returns

Contact

How can I find the opening hours and contact details for a Scanlons Pharmacy?

You can quickly find a pharmacy opening hours and contact details on our website.